Quality management is considered to have three main components: quality control, quality assurance and quality improvement. Quality management is focused not only on product/service quality, but also the means to achieve it.
Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality. IGRS Quality Team shall support the industry in adopting Quality management Principles that can be used by upper management to guide their organizations towards improved performance and Quality improvement methods to cover product improvement, process improvement and people based improvement with a defined method of quality management and techniques that incorporate and drive quality improvement.
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